Thanks for deciding to book a trip with Earth Tours!! Because Keith is often out guiding tours during daylight hours and you may be located in a different time zone, e-mail is the best way to contact us initially (unless you prefer the phone). I will reply ASAP, but during the off season (November – February), I may be away from my office for extended periods (perhaps camping in the desert with Lisa). Don’t worry, I will reply. For southern Utah trips especially, I would like to talk with you on the phone to make sure I know your interests and abilities (hiking in the canyons might be a new experience for you). Thanks again, I looking forward to meeting you.